Life-line care 4 u will promote the following in all aspects of the service we provide.

Dignity

Your right to:

  • be treated with dignity and respect at all times; and
  • enjoy a full range of social relationships.

Privacy

Your right to:

  • have your privacy and property respected, and
  • be free from unnecessary intrusion.

Choice

Your right to:

  • make informed choices, while recognising the rights of other people to do the same; and
  • know about the range of choices.

Safety

Your right to:

  • feel safe and secure in all aspects of life, including health and wellbeing;
  • enjoy safety but not be over-protected; and
  • be free from exploitation and abuse.

Realising potential

Your right to have the opportunity to:

  • achieve all you can;
  • make full use of the resources that are available to you; and
  • make the most of your life.

Equality and diversity

Your right to:

  • live an independent life, rich in purpose, meaning and personal fulfillment;
  • be valued for your ethnic background, language, culture, and faith;
  • be treated equally and to live in an environment which is free from bullying, harassment and discrimination; and
  • be able to complain effectively without fear of victimisation.