Our lone worker solution are here to help you at work.

The Health and Safety Executive’s (HSE) definition of a lone worker is someone who “work[s] by themselves without close or direct supervision”.

some examples  of Lone worker’s are provided below.

  • People working alone in premises, e.g in small workshops, petrol stations, kiosks or shops.
  • People who work from home.
  • People working separately from others, eg in factories, warehouses, some research and training establishments, leisure centres or fairgrounds.
  • People working outside normal hours, eg cleaners and security, production, maintenance or repair staff.

Mobile workers working away from their fixed base

  • Workers involved in construction, plant installation, maintenance and cleaning work, electrical repairs, lift repairs, painting and decorating or vehicle recovery.
  • Agricultural and forestry workers.
  • Service workers, eg rent collectors, postal staff, social workers, home helps, doctors, district nurses, pest control workers, drivers, engineers, architects, estate agents, sales representatives and similar professionals visiting domestic and commercial premises.

What does this mean for employers?

As an employer, you have a legal and moral Duty of Care to your employees to protect them from unnecessary risk. If one of your employees suffers harm at work as a consequence of doing their job, you could end up in court. And if it can be proven that the systems you employ aren’t up to the job of protecting your lone working employees, you may be in breach of numerous pieces of Health and Safety legislation. This could have disastrous consequences.

Before even considering the cost of fines and litigation, the HSE estimates that it can cost between £17,000 and £19,000 on average just to investigate a physical assault. It can cost a lot less to prevent one. If an incident does occur, the courts will take the resources available to an organisation into consideration – the Sentencing Council guidelines state that a Corporate Manslaughter fine should be at least £500,000. But it is no defence for an employer to say that they did not have the time, money or resources to reduce risk. There is the possibility of courts imposing publicity orders which can tarnish reputations, and in the worst cases, prison sentences for seniors managers found to be negligent.

Legislation affecting employers:

  1. The Health and Safety at Work Act 1974
  2. The Management of Health and Safety at Work Regulations 1999
  3. The Corporate Manslaughter and Corporate Homicide Act 2007
  4. The Health & Safety Offences Act 2008

These are only the general laws affecting organisations – in addition, there are whole host of supplementary Health and Safety regulations which apply to specific industries, workplace environments and types of job activity.

Welfare Check and Timer are SMS based services which provide lone workers with convenient and cost-effective protection. They can be used individually, together.

Option 1

Welfare Check

Welfare Check sends periodical SMS messages to the user's mobile phone asking them to confirm they are okay, at time intervals set by their employer. Each SMS received requires a "Yes" reply back within a predefined time period, to confirm the employee is safe. If no response is sent, or a differently worded SMS, an alarm is escalated to life-line Care 4 u dedicated Management Centre (. Here trained Controllers will be presented with the user's personal information and will follow the bespoke escalation procedures set by their organisation.

Option 2

Freedom package

This package is using very latest technology and GPS and mobile communication in a simple and light weight design that is very durable.

The Timer service works in a similar way; the user sends an SMS to Life-line Care 4 U system with the time at which their appointment is due to finish. To cancel the timer the user simply sends another SMS to our system. If the timer is not cancelled, an alarm is escalated to Life-line Care 4 U , M.C where our Controllers will follow the predefined escalation procedures.

Option 3

Ultimate Lone worker unit

  • Full, 2-way voice connectivity to an Alarm Receiving Centre and /or colleagues
  • High sensitivity GPS tracking device with GPS pinpoint accuracy
  • Suitable for use by most lone workers
  • Easy to use personal safety alarm button
  • Tried and tested around the world, many tens of thousands sold globally
  • Does not need a supplementary mobile phone to comply with the British Standards for Lone Worker devices
  • Very low rate of false alarms due to sliding SOS button design
  • Suitable as a substitute mobile phone for many lone working roles
  • Resilient auto fail-over architecture
  • Easily extendible at a later stage for use as a workforce management aid
  • Cost effective operation using GPRS communications
  • 4 speed dial buttons, 20 phone book numbers and "Any Number Calling" facility
  • Regular GPS sampling protects your employees between appointments without constantly having to leave voice "check-in" messages
  • Man-down operation for automatic alarm escalation in higher risk environments